Customer Focus

In today’s dynamic and challenging market environment, you need an EMS partner who really knows your business and cares about you. At Sparqtron, your business is our business, your deadlines are our deadlines. You can count on us to be a valuable part of your team!

Your Very Own Production Department

During the product design process, timing is almost always critical. Our quick turn-around for PCBA prototyping, engineering change orders (ECO) and BGA rework/reballing treats your deadlines with the highest regard, regardless of order volume (as low as one piece). Our 24 hour express service has already been a life saver for countless product design teams facing tight deadlines.

We are also well suited to be your new product introduction (NPI) and high-mix low-volume or medium-volume production partner. We understand the challenges you are facing when launching a new product into the dynamic and challenging marketplace. We treat your business and technical needs with the highest regard. Our services strictly and always place the customer at the center of anything we do.

Sparqtron's customers are directly serviced by a Customer Focus Team (CFT) comprised of:

Customer Focus Team - Sparqtron's Electronic Manufacturing Services
  • Project Manager: organizes the entire customer operation;
  • Project Engineer: evaluate product designs and production processes;
  • Project Buyer: handles your material supply requirements;
  • Production Controller: ensures timely production and on-time delivery.

Together, the CFT acts as your very own production department, and is always completely flexible towards your every need.

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Personalized Services

The Project Manager acts as the leader of our core team with a thorough understanding of your technical and logistical requirements. He is your primary point of contact, and draws support from the entire Sparqtron team to provide you with:

  • A walk-through of the entire process to ensure your total satisfaction;
  • Daily or weekly review meetings with your design team as required to ensure vital information is timely updated;
  • Assurance that our operations is as transparent to you as possible;
  • Proactive resolve to address any business, engineering or manufacturing issues as soon as they arise;
  • Comprehensive DFM and DFT reports to ensure optimal transition into volume production;
  • Suggestions as to how to best carry out the next phase of your product's life cycle.

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